Take place YOU will certainly be from an authorized dealer is not necessarily.
Practically all the owners of new cars have faced a problem where they serve the car. Although the manufacturer has only recommended the use of specialized dealer centre services, the management of the latter sometimes thinks differently-apostates are in danger of being separated from the guarantee. Whose truth is stronger? We have dedicated another experiment to this question. The point is simple: the next to the warranty of the "Renault-Sander" was held in the ordinary, non-technical service, which has a certificate of NAVI for the maintenance of vehicles, and then, replacing one of the ignition coils, has turned to official complaints about the unsustainable work of the engine. "RENAMAX" An obligor of the company "Renamax" to study the origin of seals in our service record has not become. He was only interested in having a purple lace-whether he was a Ste Ostankino stamp. After immediately identifying the defective part, the master tried to write off the defect on an ostensially prohibited car wash, but after a short reflection, it replaced the coil with a new one. And we've got a pretty good update on the firm's logo on the back door. Long live the guarantee! "AZP-MOTORS" In the service "AZR-Motors" we decided to act more directly: it was the machine where the car was served, and now it's broken! The Borrower tried to judge by reason: first we will find a defect, and then we will find the culprits. The search results were puzzling: "The idle locksmith" cleaned the idling vacuum and optimized its work, for which it was proposed to pay 1,500 roubles. After the long obstacles, they were able to get up to 1,200 rubles for diagnosis because the service provided was not agreed with the client. The haste, for the haste, had refused, for the engine had been fairly flat. It turned out that the survivability of the part managed to preserve the remains of the health, the purity of the experiment to be clean. But for an attempt to impose services, that dealer doesn't have to. "MUSA-MOSES" Master "Musa-Motors" also did not pay attention to the service record's innumeritent mark, and our "Sander", working on three cylinders, rolled into the seatbelt. The fault of the manufacturer could not even theoretically be imagined. At least the client's guilt was proved for a long time and with pleasure. Unable to explain how the water (again washing failed!) was able to disable the high voltage part of the coil, which was sealed by the guarantee, the engineer recommended to discharge the invoice for 1300 rubles for the diagnostic work done, although the term is hardly applicable to his dictionary. You wanted what's best? "AVANTA" Our bait has worked at the Avant car center. Looking at the manufacturer's website, the receiver easily found "wrong". The diagnosis (free of charge!) was carried out and the repairs were offered at their own expense. The arguments on the absence of causation, as well as references to the law and "presumption of innocence", did not work. At least the staff had miracuously politeness, but stood to death. I had to call upon senior management to make a claim accordingly. Imagine that! After a couple of hours, the voice in the phone had offered to come for a free replacement for the site. The "OvoG" in the Owater dealer center, as in most other cases, did not cause any seal of suspicion. Doubts caused the reason for the failure-the spars were taken apart by the half-engine. It took half a day to agree to replace the coil with the firm's office. I wonder who the Warrano Engineer is in this case? Or maybe this way, you know, just knock off the client from the free repairs? But we stood up to the end, waiting for the end of the details. After all, the Stilla was studying: waiting is the downside of speed. The result, you must admit, was unexpected. By and large, the dealers were taken for warranty repair not because they respect the law, but because of the inattention of the receptors! Otherwise, our story could have been much longer. But the main thing is the result, and he's in our favor. In the GNU NOT CITY, NOT TOET A practice has shown that BERU's individual ignition is not easy to burn. To begin with the part, a probe (a spark plugs with variable contact) was installed, the engine started and the spark increased. Usually, this bullying is not withstanding transformers, but at least our coil is. We loaded it into the water, but it wasn't a success. Desperate, they wanted to throw the line under the train, but there was an irrevocable way to put 220 V into contact. Just in a second there was a pop, and the smoke-clubs fell down. The coil has ordered a long life! COMMENTARY JURISTA (article 5) of the Consumer Protection Act (art. 5) has the right to place the warranty period on the goods. This is the period during which all defects caused by the manufacturer (for example, a poor part) are fixed by the manufacturer himself or by his authorized organization. Many manufacturers in the operating manual indicate that maintenance needs to be done at official dealers. This does not meet the requirements of the law. If the driver is in compliance with the operating rules, the manufacturer may refuse to provide warranty service in time, only in one case-when specialists of the dealer centre or experts establish that, for example, the details of the car have become unserviceable due to poor service at a third-party service centre.