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Denis Petrunin: Hyundai Solaris improve constantly
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Denis Petrunin: Hyundai Solaris improve constantly
This car is probably the most interesting newcomer of the Russian car market in recent years. Barely begun, his biography is already cluttered intriguing details. Not without the participation of "driving".
Suit yourself: we first conducted a comparative test with the participation of novelties (ZR, 2011, No. 4); "salt" were prizes at the Grand Prix (No. 5); the future editorial vehicle collected at the Høndai plant in St. Petersburg in the main editor (No. 6). In six months, the "salt" has a circulation of 50,000, a beautiful result. And suddenly, the readers ' complaints on some of the management features that confirmed our special test (No. 8). Then the car does not quite successfully perform in a hot test (No. 9), gets a canon in the marathon "60 hours" (No. 10) ... In general, the reason for the conversation with Denis Petrunin, Managing Director of Hyundai Motor CIS, did not have to look for Anton Chuykin. At first I would like to explain our attitude to the car. A number of criticals have been caused by ... more than warm feelings for the novelty. We liked her so much that she had to be strict. Attractive design, excellent powertrain, spacious and beautiful salon, good price. There are serious comments on the suspension of her work on Russian roads. And to deal with this, let' s first remember how Höndye Solyaris has adapted to Russia? I am referring to the stage of production preparation. " The first thing to say is the harsh climate. As standard equipment, Solaris is equipped with a rear glass heater, a 4-liter tank for windscreen washer with a liquid level sensor, a 60-hour battery. At the beginning of this year, the group of experts travelled to Perm to check all the engine settings and to conduct tests for cold start and others. With regard to suspension, a number of features should be taken into account. It is desirable to make the road light more, ensure reliable work and fulfill the company's five-year warranty; take into account the most different quality of Russian roads, that is to choose the option of suspension, which will provide the most comfortable treatment on all types of coatings. Experts who worked with the car are specialists of the technical center "Hyundai" and employees of the Russian unit. -And the result of their joint work has become ... the most harmonious version of the suspension, which was arranged by the management of the company as a customer, technical specialists as performers, economists in terms of value, etc. " On this suspension, Solyaris went into the series and, in particular, turned out to be in the revision of the ZR. And then there were disgruntled consumer letters, tests in car editions, unpleasant conclusions. What is your reaction? "" Very often in conditions of mass production there is the development of cars-already taking into account the results of actual operation. The manufacturer, for example, is unable to test the car in all possible conditions of a country like Russia. In any case, the car will constantly develop, complement, improve during the production cycle, that is, six to seven years of life on the conveyor. Indeed, some of our clients have expressed the wish to see "Solaris" with a more severe suspension. Possibly because they operate a machine at higher speeds than the average potential audience. What do we see? Solaris has replaced "Getz" and i20 in our model series. We have been oriented to a great extent on the clients of this group, as well as to those who buy their first car. In the calculation of such people, their management style was chosen and the suspension was chosen. But the audience is even wider, there are people with other experience of driving experience, with different requirements for dynamics, controllability, comfort-that is, we need to find some optimal. As we meet our clients ' wishes, we manufacture all of the Solyaris cars with a more stringent rear suspension on August 15. -What's changed? Adapting and installing the model with different characteristics: increased resistance to compression and retration. Simply put, they became more stringent. "Imagine the situation: as a consumer, I am not satisfied with the controllability of" Solaris ", bought, say, in May. -If the client wants to change the setup of the suspension, it is possible. It will take some time because the dealer must order the new buffers from the warehouse. -But this is a favor from a client? -You mean the recall of previously issued cars isn't supposed to be? We believe that there is no real risk of suspension in this case, so it is more about the client's wishes. I know that most owners are fully satisfied with the car, including the stiffness of the suspension. Yes, there are people among consumers who expected to have a stronger suspension-but with a large target audience, it is normal. And if there is a desire to change something, everyone has the right to do so. The company provides such an opportunity. "It is this suspension that will be dissatisfied with the original version, we have put on our car before the fast marathon" 60 hours behind the wheel. " And it concluded that the work should be continued. We believe that the shock absorbers are not enough, it would be good for manageability to install even more stringent springs. "For us, the experience of the 60-hour test" behind the wheel " is very valuable, and the comments you have made, our experts are carefully studying. Yet I note that this test is inherently extreme. It is clear that it is possible to assess the limits of the car; I was present at the marathon, made several circles as a passenger and saw that in some places the speedometer shows 220 km/h. The target audience of "Solaris" for several hours in a row is chasing such high speeds. Therefore, our engineers must at least once again check that it is necessary to change something, always find a solution that ensures the right balance between sales, production, reliability, quality. We respect the opinion of the ZC and understand that you, for your part, want to offer some improvements that will help our clients get a real pleasure from the operation of the car. " I would like to clarify the position of the magazine: we believe that the car should be safely managed in the range of available speeds. What about the fuel level indicator? In fact, the second place of "Solaris" is due to a malfunction in its work. "I have requested our guarantee department-there has not been a single complaint from our clients, but more than 50,000" salt " has been sold! Obviously, for such high speeds, as in the 60-hour test, there are no exact sensor settings. The extremacity of the regime is clearly affected. Nevertheless, all your comments to the car, even as in this case, are specific, we take into account. The plant knows everything, it will be followed by a test, and since the product is in constant development, the next "upgrade" is certain to be taken into account. The comment table is small-it is even pleasant to fix!ALL THE REMARKS MADE BY THE 60-HOUR MARATHON, WE TAKE INTO ACCOUNT, INFORM THE PLANT, CARRY OUT INSPECTIONS. "We made another remark about the Solyaris in the course of a" hot " test. This is a climate control system that has not found a salon filter......................... -It will be included in the basic equipment of all "salt" since 2012. This is a planned change that was decided a few months ago. Incidentally, we will soon be happy to welcome consumers with a number of new developments. SINCE 2012, ALL "SOLARIS" WILL BE PICKED UP BY A SALON FILTER FOR DUST PROTECTION.
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