Lai nag wythnos ar ôl i J. D. Power a Associates ddatgelu'r brandiau Auto a oedd yn graddio orau yn yr arolwg blynyddol o foddhad cwsmeriaid (DPC), mae'r cwmni ymchwil toreithiog bellach wedi cyhoeddi canlyniadau'r astudiaeth 2011 o dibynadwyedd cerbydau (VDS). Mae'r astudiaeth hon yn mesur y problemau a brofwyd yn ystod y 12 mis diwethaf gan berchenogion cerbydau tair blwydd oed (model blwyddyn 2008). Mae'r safle'n seiliedig ar y nifer isaf o broblemau a brofwyd fesul 100 o gerbydau. Y syndod mawr er hynny yw na wnaeth Lexus raddio uchaf-dim ond i restru ail y tu ôl i Lincoln, a drawodd y man uchaf am y tro cyntaf, y llwyddodd i wneud hynny. Fe wnaeth Jaguar, Porsche a Toyota dalgrynnu'r pum plât enw uchaf. Y syndod arall yw bod mini, a oedd yn graddio fel y plât enw marchnad màs gorau yn CSI, yn cael ei restru ar y gwaelod yn VDS. Tybiaf fod hyn yn cadarnhau os oes gan gwsmer broblemau gyda chynnyrch ar yr amod ei fod yn cymryd gofal i ffwrdd yn effeithlon, bydd yn gwsmer bodlon. Ar lefel y model, derbyniodd Toyota wobrau saith segment a gwobrau Ford Four allan o gyfanswm o 20 a gyhoeddwyd. Yn gyffredinol, mae dibynadwyedd cerbydau wedi gwella gyda'r gyfradd isaf o broblemau ers i'r arolwg gael ei gynnal gyntaf yn 1990. Y newyddion da yw, hyd yn oed os ydych yn berchen ar gerbyd sy'n is na'r cyfartaledd mewn VDS, mae pob cerbyd yn llawer mwy dibynadwy y dyddiau hyn. Fodd bynnag, mae'r gyfradd wella wedi arafu'n bennaf oherwydd problemau gyda nodweddion electronig mewn cerbydau, gan gynnwys systemau sain, adloniant a mordwyo a nodweddion diogelwch newydd, megis systemau monitro pwysau teiars. Mae gwneuthurwyr awtomatig, yn eu cyfanrwydd, wedi gwneud gwelliannau sylweddol o ran lleihau problemau traddodiadol, yn enwedig o ran cerbydau; peiriannau a darllediadau; a llywio a brecio yn ystod y blynyddoedd diwethaf, meddai David Sargent, Is-Lywydd ymchwil cerbydau byd-eang yn J. D. Power and Associates. Fodd bynnag, wrth i weithgynhyrchwyr ychwanegu nodweddion a thechnolegau newydd i fodloni'r galw gan gwsmeriaid a deddfwriaeth newydd, maent yn wynebu'r potensial i gyflwyno problemau newydd. Yn ôl Sargent, wrth i dechnolegau mwy newydd ddod yn fwy eang, mae gwella dibynadwyedd y nodweddion hyn wedi dod yn bwynt pwysig o wahaniaethu ymhlith gwneuthurwyr awtomatig. Yn achos ieueinc sydd â diddordeb yma ceir rhestr o enillwyr y gwobrau ym mhob segment lle cafwyd digon o ymatebion o blith y 43,700 o berchnogion a ymatebodd: Top 3 2008 modelau fesul segment Ceir is-gywasgedig yn y safle uchaf: Honda yn addas Toyota Yaris Hyundai acen Ceir cryno safle uchaf: Toyota Prius Cymorth Hyundai Elantra Matrics Toyota Car Sporty Compact y safle uchaf: Mazda MX-5 Miata Scion tC Car Sporty maint canolig uchaf: Ford Mustang Maint canol car safle uchaf: Ford Fusion Buick LaCrosse Mitsubishi Galant Ceir mawr yn y safle uchaf: Buick Lucerne Ford Taurus Chevrolet Impala Mae car Sporty premiwm Compact wedi'i rancio fwyaf: Mercedes-Benz CLK-dosbarth Car premiwm mynediad wedi'i rancio fwyaf: Lincoln MKZ Lexus ES 350 Acura TL (clymu) Acura TSX (clymu) Maint canolig car premiwm safle uchaf: Acura RL E-ddosbarth Mercedes-Benz Lexus GS Ceir premiwm mawr yn y safle uchaf: Cymorth DTS cadillac Y dosbarth Mercedes-Benz Cerbyd aml-bwrpas cryno wedi ei rancio uchaf: Scion xB Chrysler PT Cruiser Croesiad cryno/SUV uchaf: Honda CR-V Coedwigwr subaru Toyota RAV4 Croesfan premiwm mynediad/lefel uchaf y safle: BMW X3 Canol maint Croesor/SUV uchaf a raddiwyd: Toyota 4Runner Hyundai Santa Fe Ford Edge Croesiad mawr/SUV uchaf yn y safle: Chevrolet Tahoe Y GMC Yukon Toyota Sequoia Piciad mawr yn y safle uchaf: Y twndra Toyota Ford F-150 LD RAM 1500 LD Y maint canolig yn y sgôr uchaf: Toyota Tacoma Crib Honda Minivan uchaf safle: Toyota Sienna Honda Odyssey Chevrolet Uplander Canol maint canolig croesi/SUV uchaf safle: Lexus RX Lexus GX 470 Volvo XC70 Y croesiad premiwm mawr/suv uchaf: Lincoln Navigator Y dosbarth GL-Benz Nid oes unrhyw fodel arall yn y segment hwn yn perfformio'n uwch na chyfartaledd y segment. Less than a week after J. D. Power and Associates revealed the auto brands that ranked best in the annual Customer Satisfaction (CSI) survey, the prolific research firm has now announced results of the 2011 Vehicle Dependability Study (VDS). This study measures the problems experienced during the past 12 months by owners of three-year-old (model year 2008) vehicles. Ranking is based on the lowest number of problems experienced per 100 vehicles. The big surprise though is that Lexus did not rank highest – it only managed to rank second behind Lincoln, which hit the top spot for the first time. Jaguar, Porsche and Toyota rounded out the top five nameplates. The other surprise is that Mini, which ranked as the best mass-market nameplate in CSI, ranked at the bottom in VDS. I guess this just confirms that if a customer has problems with a product as long as it is taken care off efficiently, he or she will be a satisfied customer. At the model level, Toyota received seven segment awards and Ford four awards out of a total of 20 issued. Overall vehicle dependability has improved with the lowest rate of problems since the survey was first conducted in 1990. The good news is that even if you own a vehicle that ranks below average in VDS, all vehicles are much more dependable nowadays. However, the rate of improvement has slowed largely because of problems with electronic features in vehicles, including audio, entertainment and navigation systems and new safety features, such as tire pressure monitoring systems. Automakers, as a whole, have made significant improvements in reducing traditional problems, particularly with vehicle interiors; engines and transmissions; and steering and braking during the past several years, said David Sargent, vice president of global vehicle research at J. D. Power and Associates. However, as manufacturers add new features and technologies to satisfy customer demand and new legislation, they face the potential for introducing new problems. According to Sargent, as newer technologies become more widespread, enhancing the dependability of these features has become an important point of differentiation among automakers. In case youre interested here is a list of the award winners in each segment where there were sufficient responses from among the 43,700 owners who responded: Top Three 2008 Models per Segment Sub-Compact Car Highest Ranked: Honda Fit Toyota Yaris Hyundai Accent Compact Car Highest Ranked: Toyota Prius Hyundai Elantra Sedan Toyota Matrix Compact Sporty Car Highest Ranked: Mazda MX-5 Miata Scion tC Midsize Sporty Car Highest Ranked: Ford Mustang Midsize Car Highest Ranked: Ford Fusion Buick LaCrosse Mitsubishi Galant Large Car Highest Ranked: Buick Lucerne Ford Taurus Chevrolet Impala Compact Premium Sporty Car Highest Ranked: Mercedes-Benz CLK-Class Entry Premium Car Highest Ranked: Lincoln MKZ Lexus ES 350 Acura TL (tie) Acura TSX (tie) Midsize Premium Car Highest Ranked: Acura RL Mercedes-Benz E-Class Lexus GS Large Premium Car Highest Ranked: Cadillac DTS Mercedes-Benz S-Class Compact Multi-Purpose Vehicle Highest Ranked: Scion xB Chrysler PT Cruiser Compact Crossover/SUV Highest Ranked: Honda CR-V Subaru Forester Toyota RAV4 Entry Premium Crossover/SUV Highest Ranked: BMW X3 Midsize Crossover/SUV Highest Ranked: Toyota 4Runner Hyundai Santa Fe Ford Edge Large Crossover/SUV Highest Ranked: Chevrolet Tahoe GMC Yukon Toyota Sequoia Large Pickup Highest Ranked: Toyota Tundra Ford F-150 LD Ram 1500 LD Midsize Pickup Highest Ranked: Toyota Tacoma Honda Ridgeline Minivan Highest Ranked: Toyota Sienna Honda Odyssey Chevrolet Uplander Midsize Premium Crossover/SUV Highest Ranked: Lexus RX Lexus GX 470 Volvo XC70 Large Premium Crossover/SUV Highest Ranked: Lincoln Navigator Mercedes-Benz GL-Class No other model in this segment performs above the segment average.
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Lincoln BEATs Lexus yn yr arolwg pŵer J.D diweddaraf
